Customers may return new stocked items that are unused within 30 days of purchase for a 100% product refund. All freight, custom and duty charges incurred in transaction are the responsibility of the customer.
All returns must be accompanied by a (RMA#) Return Merchandise Authorization Number. You may request an RMA Number by Contacting our chat feature for return instructions and authorization prior to returning item. We recommend insuring every package sent. Product must have original packaging, in original condition, without engraving marks and unused. We will do everything we can to make this process as easy as possible.
NOTE: RMA must be requested no later than 30 Days after Purchase and Returned product must be received back no later than 40 Days of Purchase to Qualify for a refund. Most refunds for returned items are processed within 7-10 business days following receipt at facility.
If the merchandise you ordered has been damaged in transit, you must contact us within 24 hours of receipt. It is imperative that we are contacted immediately in order for the merchandise to be returned and replaced. It is the responsibility of the purchaser to inspect package upon delivery for damage and note any damage to item or packaging. Damages to packages that are not noted on bill of lading may void your claim.