INSPIRED TOOL DESIGN, LLC’S LIMITED CUSTOMER WARRANTY & LIMITATION ON LIABILITY

FREE SHIPPING applies ONLY to our Residential Push Model

30-Day Customer Satisfaction Guarantee 

INSPIRED TOOL DESIGN, LLC (“ITD”) is proud of the workmanship of the Sticker Burr Roller you have just purchased. If you are not satisfied with the Sticker Burr Roller, you may return it, for any reason, within 30 days of the purchase date. To start a return, you must contact ITD by calling 435-383-4377 or emailing ITD at: info@stickerburrroller.com to obtain a Return Authorization Number (RAN). Returns will not be accepted without the RAN. Additionally, all returns must be in clean, usable condition, in the original packaging, and shipped using the RAN and shipping label provided by ITD, with returns being received no later than 40 days from the date of purchase.

Customers outside of the continental United States must pay for return shipping.

Limited Lifetime Warranty for Frame within the Continental United States ITD warrants that each new Sticker Burr Roller has a frame that will be free from defects in material and workmanship for the life of the product from the date of purchase by the original purchaser. If there is a defect in either materials or workmanship of the frame (excluding other components, which may subject to a separate warranty discussed below), we will repair or replace your Sticker Burr Roller at no cost to the original purchaser within the continental United States. Claims shall be made under this warranty by calling 435-383-4377 or emailing ITD at: info@stickerburrroller.com to obtain a Return Authorization Number. All returns must be clean and in usable condition and must have a Return Authorization Number to be eligible under this Warranty.

Defects resulting from misuse, negligence, improper storage (e.g., exposed to unsuitable weather conditions for prolonged periods), and any other defect that is not a direct result of material and workmanship is expressly excluded herefrom.

Limited 30-Day Warranty for Parts and Accessories within the Continental United States:

Push products:  ITD warrants that each new pushable Sticker Burr Roller shall be free from defects in material and workmanship for 30 days from the date of purchase. If there is a defect in either materials or workmanship (frame subject to a limited lifetime warranty disclosed above), we will repair or replace your Sticker Burr Roller at no cost to the original purchaser within the continental United States. Claims shall be made under this warranty by calling 435-383-4377 or emailing ITD at: stickerburrroller@gmail.com to obtain a Return Authorization Number. All returns must be clean and in usable condition and must have a Return Authorization Number to be eligible under this Warranty.

Pull-behind products: ITD warrants that each new pull-behind Sticker Burr Roller shall be free from defects in material and workmanship for 30 days from the date of purchase, excluding springs, rollers, and screens. If there is a defect in either materials or workmanship (excluding springs, rollers, and screens), we will repair or replace your Sticker Burr Roller at no cost to the original purchaser within the continental United States. Claims shall be made under this warranty by calling 435-383-4377 or emailing ITD at: info@stickerburrroller.com to obtain a Return Authorization Number. All returns must be clean and in usable condition and must have a Return Authorization Number to be eligible under this Warranty.

Exceptions to all products:  Defects resulting from misuse, negligence, improper storage (e.g,  exposed to unsuitable weather conditions for prolonged periods), and any other defect that is not a direct result of material and workmanship is expressly excluded herefrom. 

Outside of the Continental United States: 

The warranties disclosed above, in regards to the continental United States, also apply to areas outside of the continental United States. However, customers outside of the continental United States are responsible for all freight charges for products serviced or replaced under that those warranties.

General: 

ITD takes seriously its obligation to stand behind its product with these warranties as long as the Sticker Burr Roller is properly cared for and used correctly. The warranties do not apply to Sticker Burr Rollers or parts that have been misused, neglected, or subjected to unusual or extreme conditions and/or environments, or to unreasonable wear and tear. Changing or modifying the Sticker Burr Roller in ways that affect its intended use will void this warranty. 

 

Limitation of Liability and Available Remedies: 

THE STICKER BURR ROLLER SHOULD BE STORED OUT OF THE SUN AND PROTECTED FROM WEATHER ELEMENTS, SUCH AS HUMIDITY. THE PUSHABLE STICKER BURR ROLLER SHOULD BE HANDLED CAREFULLY BY AN ADULT AND SHOULD NOT BE HANDLED BY CHILDREN WITHOUT THE SUPERVISION AND INSTRUCTION OF AN ADULT. THE PULL-BEHIND STICKER BURR ROLLER SHOULD NOT BE USED BY CHILDREN AND SHOULD ONLY BE USED BY ADULTS THAT ARE IN COMPLIANCE WITH STATE AND FEDERAL LAWS BY OPERATING A VEHICLE TO PULL THE PULL-BEHIND. FAILURE TO DO SO MAY CAUSE INJURY OR DEATH. IN NO CASE SHALL ITD BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, REGARDLESS OF THE LEGAL THEORY ASSERTED, INCLUDING BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL THEORY. SUCH

DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, INJURY TO PROPERTY OR LIFE, LOSS OF PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF THE STICKER BURR ROLLER, LOSS OF USE OF THE STICKER BURR ROLLER, OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, DOWNTIME, THE CLAIMS OF THIRD PARTIES INCLUDING CUSTOMERS. BY USING THE STICKER BURR ROLLER, YOU UNDERSTAND AND AGREE TO ASSUME ANY AND ALL RISKS, KNOWN AND UNKNOWN, AND HOLD INSPIRED TOOL DESIGN, LLC. SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

ITD is not responsible for damage to the product incurred during shipment. The product was packed in accordance with Interstate Commerce Commission specifications, and with reasonable handling, should be in good condition on arrival. Any claims for shipping damage should be made directly to the carrier. 

 

No Other Warranties: 

This agreement is understood to be the complete and exclusive agreement between the parties, superseding all prior agreements, oral or written, and all other communications between the parties relating to the subject matter of this agreement. No employee of ITD or any other party is authorized to make any warranty in addition to those made in this agreement.

 

Disclaimer of Warranty: 

THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH EXTENDS BEYOND THE WARRANTY SPECIFIED ABOVE, AND IN NO EVENT SHALL THIS WARRANTY BE DEEMED TO COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

This limited warranty is intended to convey that Sticker Burr Rollers and their use entail an element of risk (towing, etc.), and this limited warranty does not cover anything related to the risk entailed by towing. By purchasing and/or using the Sticker Burr Roller, you indicate that you are in complete compliance with the applicable laws in your jurisdiction. Venue and Choice of Law: Any claims arising under or otherwise relating to this limited warranty shall be resolved in the State of Utah and Utah law will apply to any dispute, without regard to its conflict of laws.